Starting an internet café business requires lots of hard work and dedication to make it a lucrative and profitable venture.While a big scale and fully equipped internet café business might fail due to lack of attention to detail and proper customer service, a small internet café with only 5 or 10 seats might succeed if you give due attention to aspects of starting a business and focus on attracting more customers.
There are numerous important things to be considered before you can establish an internet café or a cyber café providing internet usage to people for a fixed amount. From seating arrangement to selecting the right location and getting quality equipment that does not cause any trouble to users, there are various important considerations for starting an internet café business.
Here are some important considerations for stating an internet business that can help it to run successfully and make it a profitable enterprise.
An internet cafe with 20 seats is enough to start with a moderate among of capital. The more the number of seats in the café, the more money you will need for the accompanying equipment and hardware. First of all decide how much budget you can spare or how much money you can borrow and then decide on the magnitude of the internet café. Starting from small to big is a good option as you can invest the profits in business as you earn them.
Location is one of the key factors for success for establishing a successful internet café. The best places are residential areas, places near school and offices or remote areas where there is no big competition. Look for a place that is easy to spot and convenient to access. A good location that is easily accessible by customers can help to get good returns on investment as compared to a place which is rarely visited.
Do not compromise on the quality of hardware as it can greatly harm your reputation as a businessman. Try to go for good conditioned, fast working and top order PCs even if you purchase them used. Try to get some added hardware for which you can charge extra like printers and fax machines as well as photocopy machines.People will only come to your internet café if you offer better conditions and equipment which can help them do their work faster.
If you can afford, go got LCD monitors; they might cost you more but the cost saving on electricity will pay off.
A faster and decent connection that does not disconnect after every 5 minutes will be your selling point. You will not have to worry much about marketing and advertising your internet café is you have the best computers and the fastest connection in the area. Word of month publicity will get you lots of customers.
Go for the best internet connection you can possibly get and always keep some other connection for back-up if the main one goes down. This is one very important consideration as loss of connection can cause you customers and precious income.
Setting up an internet café the right way is very important keeping in mind the need for privacy, relaxation as well as importance of working. If you are a techie, do the wiring and setup of routes and switches yourself but if you cant, get a professional to do it to avoid any mishaps or incontinences later on. Customers don’t like going to a place that is untidy and strewn with wires and cables.
Make sure your set up is neat, tidy and looks professional as it will help bring more customers.
Teach your staff to be cordial and helpful to the customers and help them when they need it or ask for it. It is important to keep an eye on your staff to make sure that they are performing their duties well and customers are not facing any technical or seating issues.
Customer service is a big draw and with trained staff who knows it you can run a successful internet café business.
Whether its hardware, internet connection, set up, location or budget, all play a very vital role in starting an internet café. It is important to keep all these considerations for starting internet care business in mind as they can help to cover all the aspects of establishing a new venture and take it off successfully.